
This hotel is located in the Pigeon Forge Theatre District and 2 miles from Dollywood amusement park. Guests can enjoy free Wi-Fi, an outdoor pool, and a deck overlooking the Smoky Mountains.
Cable TV, as well as a microwave, refrigerator and tea and coffee-making facilities are provided in guest rooms at the Pigeon Forge Hotel. A work desk and ironing facilities are also included.
Free Wi-Fi and business services are offered. Laundry facilities are available on site and open 24-hours.
Great Smoky Mountains National Park is 20 minutes’ drive away. Titanic Museum – Pigeon Forge is 4 minutes’ walk from this hotel.
HOTEL POLICY
Hotel Pigeon Forge Policy
Thank you for your service and dedication. We really appreciates it.
Below are some policies that we would like our guest to be aware of prior to their arrival at our hotel.
NON-SMOKING POLICY
We are trying our best to respect the many individuals that have severe allergies and expect non-smoking rooms.
Smoking is “NOT PERMITTED” in any of the rooms ( suites, king size bedrooms, double bedrooms), inclusive of breakfast area, lobby or lobby bathroom. Guests will be asked to use the designated area on the outside of the building if they wish to smoke.
PLEASE NOTE: A $250.00 fee will be added to the guest room charge if he/she is found to be in violation of this policy. In addition, the guest will be asked to leave the hotel regardless of their checkout date and time
PET POLICY $15.00 Per Pet Per Night
Service Animals – ADA-defined service animals are welcome free of charge. / Pets Allowed – 2 pets max. Cats and dogs only 75lbs or less per pet. / Fees – Nonrefundable $15.00 USD nightly for per pet. Other Information – Contact hotel for additional details and availability.
Guests MUST declare their pet(s) at check-in. If you forget to do so, please inform the Property staff as soon as possible. This is for the safety of your pet(s) and all our guests.
If a pet(s) causes damage to the Property, the Property manager is permitted to charge the guest for the damage caused by the pet.
Guests may not leave a pet unattended in a guestroom. Should an emergency arise, and a pet(s) is/are left unattended in a guestroom, the guest must contact the front desk to notify Property staff that the pet will be left alone in the
guestroom and provide their contact information. If a pet(s) is disturbing other guests/staff or causing damage, then it/they cannot be left alone and must remain in the guest’s control.
When outside the guestroom, pet(s) must be on a leash or in a carrier at all times.
No pets are allowed in any dinette, pool area or laundry facility.
Property staff cannot clean guestrooms while the pet(s) is/are present. Guest should arrange with Property staff to schedule times for guestroom cleaning while the pet(s) is/are not in the guestroom.
Guests are required to clean up after their pet(s) (inside or outside) and keep the pet(s) within their control at all times.
If a pet(s) is deemed dangerous, harmful, or disruptive, management has sole discretion to request that the guest remove the pet(s) or to request that the guest find other accommodations. The Property staff may also contact animal control to have a pet(s) removed.
SECURITY DEPOSIT POLICY
There is a mandatory security deposit of $80.00taken at check in by either cash or credit/debit cards. This security deposit is for vandalization, stealing or accidentals to our property and is refundable at departure.
PLEASE NOTE: The deposit is for “HOLD” it is not charged. Cash Deposits are returned to guest at departure and Credit/Debit Card Deposits are released approximately 11:30am after check out and can take up to 24 – 48 business hours to show in their account once room is cleared of personal damages.
THREE (3) DAYS CANCELLATION POLICY
We understand that issues can occur and guests may need to cancel their reservation(s). If that should happen, we are respectfully asking guest to cancel 72 hours prior to arrival ( FOR CANCELLABLE RESERVATIONS ONLY).
For reservation(s) booked 2 days before arrival, a one (1) night plus tax rate will be charged.
For 1 day or same day reservation(s) the guest will be fully charged. NO REFUND
Hotel Pigeon Forge
ATTRACTIONS
Dollywood Theme Park
Dollywood is a theme park owned by entertainer Dolly Parton and Herschend Family Entertainment. It is located in the Knoxville-Smoky Mountains metroplex in Pigeon Forge, Tennessee. Hosting over 3 million guests in a typical season-Presidents’ Day to the Christmas holidays-Dollywood is the biggest “ticketed” tourist attraction in Tennessee.